Hims & Hers, the high-flying telehealth firm that quickly ascended from a buzzy startup promoting Viagra to a multibillion-dollar enterprise with a Tremendous Bowl advert, had a tough week.
The San Francisco firm’s shares took a dive Monday after its partnership with Novo Nordisk crumbled. The Danish drugmaker abruptly ended its settlement to let Hims & Hers straight promote its standard weight-loss drug, prompting the businesses to spar publicly.
Lower than two months after agreeing to associate with Hims & Hers, Novo Nordisk accused the telehealth firm of placing affected person security in danger by way of “misleading” advertising and marketing and promoting a knockoff model of its drug Wegovy. Hims & Hers fired again, alleging that Novo Nordisk was “deceptive the general public” and needed to “management medical requirements and steer sufferers to Wegovy.”
The messy break up is the most recent hurdle dealing with Hims & Hers, a platform the place folks subscribe to get assist for hair loss, enhance intercourse, reduce weight and tackle different well being issues. The corporate goals to succeed in $6.5 billion in income by 2030. The tussle additionally highlights the tensions between telehealth platforms and pharmaceutical firms.
“The termination of this partnership means that Novo nonetheless views Hims’ advertising and marketing and gross sales ways as a menace to branded Wegovy and signifies Novo considers Hims extra of a competitor than a real associate,” Aaron DeGagne, a senior analyst of healthcare at PitchBook, mentioned in a press release.
Hims & Hers’ inventory worth has swung wildly this yr. The value had at one level soared greater than 150% this yr earlier than the Novo break up knocked off a virtually a 3rd of its valuation on Monday. Its share worth rose almost 7% on Friday to finish the week at $49.41.
Hims & Hers is disrupting the healthcare business, testing the bounds of rules to make it simpler to purchase standard medication at decrease costs. Its showdown with Novo might assist outline how far it could possibly go.
Whereas Hims & Hers faces extra authorized dangers after the breakup, some analysts mentioned they don’t count on the fallout to closely hurt the corporate’s progress. The corporate is increasing past simply treating weight reduction. Nonetheless, Hims & Hers is dropping a possible income.
“Even with all these income streams, the larger concern (rightfully so) is the flexibility for these income streams to fill the anticipated gap that the top of the NovoCare partnership creates,” Michael Cherny, a senior analysis analyst at Leerink Companions, mentioned in a notice.
NovoCare is the pharmacy folks had been in a position to entry on the Hims & Hers platform to purchase the weight-loss drug.
Final yr, Hims & Hers mentioned in a letter to shareholders that the corporate expects its weight reduction choices will contribute at the very least $725 million of income in 2025 however that remedies exterior of that class will make up the vast majority of its gross sales. Wegovy is only one weight-loss drug it affords.
Drug disruptor
Launched in 2017, Hims initially targeted on treating males’s well being points similar to hair loss and erectile dysfunction — considerations that individuals would possibly really feel too embarrassed to carry up in physician visits. As an alternative, subscribers reply questions on-line, correspond with medical professionals just about and get the prescription drugs in visually pleasing packages delivered discreetly to their properties.
Andrew Dudum, one of many firm’s co-founders and its chief govt, began Hims at enterprise studio Atomic in San Francisco. The startup, now generally known as Hims & Hers Well being Inc., then expanded into girls’s well being, went public in 2021 and grew its workforce to greater than 1,600 employees.
Hims & Hers’ annual income grew from $148.8 million in 2020 to $1.48 billion in 2024. The corporate additionally turned worthwhile with its internet earnings reaching $126 million in 2024, in contrast with a lack of $18 million in 2020. The corporate forecasts it can attain between $2.3 billion and $2.4 billion in income this yr.
The corporate’s progress and a pair of.4 million-subscriber base was turbocharged as folks appeared for simpler entry and reasonably priced choices to the wildly standard weight-loss medication Wegovy and Ozempic.
Regardless of robust leads to the primary quarter of this yr, the corporate’s forecast for second-quarter income fell beneath analysts’ expectations. In Might, mentioned it was slashing greater than 4% of its workforce after signaling it could transfer away from promoting cheaper alternate options to weight-loss medication.
Its inventory had initially surged in February after the corporate launched a controversial Tremendous Bowl advert selling its therapy for weight reduction. The advert marketed the telehealth platform as an reasonably priced answer to a system that’s “constructed to maintain us sick and caught.”
However the firm’s aggressive advertising and marketing triggered backlash. Medical doctors, politicians and drugmakers rapidly criticized the corporate for not related to the compounded medication that Hims & Hers typically makes use of for weight reduction.
With compounded medication, licensed pharmacists alter, combine or mix elements of a drug to customise medicines. Although copying patented medication is prohibited, compounded knockoffs are allowed if they’re tailor-made for a affected person who would possibly want one thing barely totally different than what the patent-holding firm produces. For instance, an individual would possibly take a compounded drug in the event that they’re allergic to a sure dye.
Taking compounded medication comes with dangers, in keeping with the . In contrast to generics, they’re not authorised by the FDA, a federal company that verifies whether or not medication are protected and efficient .
Compounding medication can also be allowed when there’s a scarcity of an FDA-approved drug, which has occurred with Wegovy and Ozempic. However these medication are now not in scarcity, and the FDA has warned the general public about taking compounded medication when it isn’t medically crucial.
Drug conflict erupts
The fallout between Hims & Hers and Novo Nordisk facilities on its gross sales of compounded variations of Wegovy, a drug folks inject to lower starvation in order that they eat much less and reduce weight.
In April, the 2 firms teamed as much as make weight problems therapy extra reasonably priced and accessible. Beginning at $599 monthly, some folks had been in a position to get prescribed to Wegovy and a Hims & Hers membership. That was less expensive than the earlier value of paying $1,999 monthly for Wegovy on the Hims & Hers platform.
That partnership was short-lived. Novo Nordisk mentioned this week that it’s chopping off Hims & Hers’ direct entry to Wegovy.
“Hims & Hers Well being, Inc. has failed to stick to the regulation which prohibits mass gross sales of compounded medication beneath the false guise of ‘personalization’ and are disseminating misleading advertising and marketing that put affected person security in danger,” Novo Nordisk mentioned in a press release.
Hims & Hers advertises a compounded drug that incorporates the identical elements in Wegovy for $165 monthly.
Novo Nordisk, citing its personal investigation and a report, mentioned elements in knock-off medication bought by telehealth entities and compounding pharmacies are manufactured in China and would not have FDA approval.
Novo Nordisk sells Wegovy by way of its pharmacy NovoCare and telehealth platforms LifeMD and Ro. On Thursday, the corporate additionally introduced a partnership with WeightWatchers to promote Wegovy at a reduced worth in July.
Dudum, Hims & Hers chief govt, mentioned on that the telehealth supplier would nonetheless present a wide range of remedies together with Wegovy. The corporate says on its that it really works with pharmacies in Arizona and Ohio which can be regulated.
“We refuse to be strong-armed by any pharmaceutical firm’s anticompetitive calls for that infringe on the unbiased resolution making of suppliers and restrict affected person selection,” he mentioned within the assertion.

